FlowMis Turnos: the employee shifts page.
Mis Turnos is the page each employee opens to manage their own schedule. Same idea as Mi Perfil (Lesson 23) but focused only on shifts. One link, on their phone, no app to install.
How they get to it
The agent sends each employee a personal link (URL pattern: flowstate.help/mis-turnos, scoped to them via their contact ID). They can also tap into it directly from their Mi Perfil card "Mis turnos · próximos 7 días."
What they see
- Today — their shift today, if any, with start/end time and role.
- Next 7 days — day by day, all upcoming shifts.
- Pending requests — any swap or day-off request they have open.
- Action buttons — request a swap, request a day off, mark "running late" for today's shift.
What they can do without asking you
Request a swap. Tap any future shift, hit "request swap", write a reason. The agent posts the offer to other employees in the same department; the first volunteer to say yes triggers an approval card in your bell.
Request a day off. Pick a date, write a reason. Drops a card in your bell with one tap to approve or deny.
Mark running late. Sends the late-arrival card straight into your bell drawer (Lesson 25), where the three-button decide flow takes over.
What this does for you
Most "can I swap Friday?" or "I need Tuesday off" WhatsApp messages stop coming to you directly. They land as clean bell cards with all the context already filled in. You tap approve or deny. The employee gets the answer instantly.
The page is read-only for everything they can't change (shifts you set, other people's schedules). They can only act on their own time.
Try it now
Open a test employee's Mis Turnos link. See the page. Try "request a swap" on a future shift (use your own contact as the test — you can deny the request after). See how the card lands in your bell.